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Ministry of Public Health
Social Medical Services Division
Overview
It is the responsibility of the social medical services division to integrate social work with overall hospital care and provide a broad range of services to the elderly, disabled, families, and individuals who need assistance in maintaining or achieving their full potential for self-direction, self-reliance and independent living.
Mission

Social Medical Services division provides medical assistance and services without discrimination of any kind such as race, age, color, religion, sex, disability, handicap (including AIDS and AIDS-Related conditions), political belief or national origin.

Social Services respond to written and verbal referrals from any source (i. e., physician, hospital staff, patients, families, community).

The referral should indicate the nature of one problem. Social Services will assess the condition and provide the appropriate intervention.

Vision

The psychosocial needs of the individual and available resources shall determine whether social services can be provided.

A summary of observations will be noted in the medical record of any ongoing contact with the patient and family. The intervention will be entered on the Progress Notes or the Case Management Progress Notes in the patient’s medical chart

The objectives of the Social Medical Division are as follows:

  • To define the department’s role as an integral part of the hospital’s provision of health care.
  • To ensure that the provision of health care services to the patient and their family promotes the psycho-social well being of the hospital patient.
  • To provide guidelines for the patients, family, employees in order to gain their psychological and social trust.
Responsibilities
  • To provide appropriate care tailored to the patient’s psycho-social need to meet the psychosocial needs through assessments and referral, counseling, crisis intervention, and the establishment and facilitation of support groups for patients/families, and team members.
  • To contribute to a treatment plan responsive to patient/family concerns.
  • To offer appropriate resources to assist families in their financial obligations by exploring and activating potential assistance.
  • To coordinate administrative and clerical activities within the department.
  • To direct coverage to the ICU and Emergency Medicine Department (EMD).
  • To assess and intervene high risk esp. for follow-up services.
  • To assess and refer of suspected abuse and neglect cases
  • To coordinate newborn adoption.
  • To coordinate medication supplies with pharmacy department.
  • To provide services such as rehab/nursing home placement, transportation, medicines, shelter, equipment, counseling, etc.
  • To provide social services supportive services to the employees of the hospital.
  • To coordinate with non-profit organizations, foundations and committees.
  • To participate in hospital committees/meetings, community activities and provide lectures and seminars to community groups

 

Entities related
  • Elderly Support Services
  • Child Care Counseling
  • Physically and Mentally Handicapped Support and Assistance
  • Health Care and Support of Chronic Disease and Cancer Patients
  • Social Work and Prevention Services

 

Location
The Social Medical Services Division is located in the Ground floor of the Hospital's Main Building, near the main reception.
 
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